Frequently Asked Questions

1. Installing and using devices

I am experiencing an issue with the device. I think there is a bug.

First, make sure you are using the latest version of the device. You can do this by logging into your account at meyer-devices.com/account, clicking the order under which you downloaded the device, and clicking the Download button.

Please submit a bug report using this form.

I'm in Live and I can't find a MIDI Tool device. Where is it?

MIDI Tools aren't like other Max for Live devices, so you won't see them in Live's browser.

Instead, go to any MIDI clip. To the left of the clip view at the bottom is a set of panes. One is for Transformers, and the other is for Generators.

If you still don't see them, make sure they are correctly installed. Check out the installation guide.

I bought something in the past and need to download it again. What do I do?

No problem. Visit meyer-devices.com/account. This will show you your Order history. Click the Order that pertains to the device you want to download. The download button lives on the order page.

I see a MIDI Tool device twice in the dropdown menu in Live. How do I fix this?

There's two reasons this might have happened:

  1. You have installed the MIDI Tools by Philip Meyer Ableton pack and also own the Phase Pattern and Polyrhythm devices. To resolve this, simply go to the MIDI Tools folder in your Ableton Library and delete Phase Pattern.amxd and Polyrhythm.amxd. This allows the pack to manage those devices. And don't worry, I'll make sure that the version of the device inside the Ableton pack is always up-to-date.
  2. You have a copy of the device somewhere in your Library. Find it!

How do I install the MIDI Tools?

Simply place the files in a folder named "MIDI Tools" inside of your Ableton Live Library.

For more more detailed information, check out the installation guide.

2. Order, billing, and downloads

I bought a device from you on Gumroad and need to download the files again. What do I do?

All Gumroad purchases have been migrated to my new store.

Visit meyer-devices.com/account. This will show you your Order history. Click the Order that pertains to the device you want to download. The download button lives on the order page.

3. Other questions

Where can I connect with Philip and other people who use his software?

Join us on Discord!

I would like Philip's help as a teacher, consultant, or programmer. How can I get in touch?

Let's chat! Please fill out this form to help me understand your needs and timeline, and I'll get back to you by email.

Where else can I learn about Philip and his work?

Thanks for your interest!

My YouTube channel, where there are videos about Max, Live, and my devices: https://www.youtube.com/@p__meyer

My personal website: https://philip-meyer.com/

My music on Bandcamp: https://inter-modal.bandcamp.com/